Sapphire House    73 St Margarets Avenue    London    N20 9LD

Privacy Policy

This is the privacy statement of Lacome & Co Limited trading as Lacome & Co. This privacy statement explains how we collect and use personal information about you.

We are committed to protecting your personal data in accordance with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulations (GDPR). Under the DPA (2018) and GDPR, Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights.

We process personal data to provide professional services such as tax advice, general or specific business advice as part of the range of services we offer. We also process personal data in the administration and management of our business.

Your business contact details are used to provide you with information about our services and other information which we think will be of interest to you, unless you tell us not to.

We take the security of your data we hold seriously. We have a policy including procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

Our policy is to collect only the personal data necessary for agreed purposes and we ask clients to only share personal data where it is strictly needed for those purposes. We collect personal data from our clients or from third parties acting on the instructions of the relevant client.

We are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.

We process personal data for several purposes and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.

Personal data processed is kept by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In the absence of specific legal, regulatory or contractual requirements, our retention policy period for records and other documentary evidence created in the provision of services is 6 years.

We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect your data.

Some of the personal information we may hold on you

• Your name
• Your date of birth
• Your Unique Taxpayer Reference Number
• Your National Insurance Number
• Your telephone number
• Your email address
• Your locationYour bank details

Access to data

You have aright to access your personal data held by us and you can exercise that right by contacting us below. Our aim is to respond a request promptly and within the legally required limit.

Update of personal data

If you wish to update personal data submitted to us, please contact us below. Once we are informed that any personal data held by us is no longer accurate we will make changes based on your updated information.

Correcting your information

The accuracy of your information is important to us. We want to make sure that your personal information is accurate, complete and up to date. We’re constantly reviewing ways to keep our data fresh and easier for you to correct the information that we hold about you. If you change your email address, or any of the other information we hold is inaccurate or out-of-date please contact us.

Deletion of your information

You have the right to ask us to delete personal information about you where you have validly objected to our use of your personal information and you consider that we no longer require the information for the purposes for which it was obtained. You have the right to ask us to delete personal information about you whereour use of your personal information is contrary to lawor our other legal obligations as well as using that information with your consent and you have withdrawn your consent –see Withdrawing consent to using your information below.

Withdrawal of consent

Where we hold data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data please contact us below.

Other rights

This statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights please contact us below.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained by contacting our office.

Using our website

This privacy policy is for use and publication on our website www.lacomeandco.com and served by and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the services they offer orto assist you in answering any questions orqueries you may have submitted. Your details are not passed on to any third parties.

Complaints

If you do want to complain about our use of your personal data, please contact us below with the details of your complaint. You also have the right to register a complaint with the Information Commissioner's Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to their website.

Contacting us about your data

If you have any questions about this Privacy Policy and if you would like to contact us with any enquiry or complaint relating to your personal information or about how we handle your personal data, please contact our Data Controller and Privacy Officer, Mr Gerald Lacome via this email address info@lacomeandco.com, so that we can resolve the issue, where possible.

Telephone 020 8446 8733    Email: info@lacomeandco.com